CRM

ETNA Software designed the .NET version of the most comprehensive garage management software on the market today. Affordable, highly expandable and easy to use – Garage operator is perfect for the single-user and multi-user environment. Garage Operator will improve communicatioin between customer, service advisor and the technician

System features:

• Order Management & Invocing
• Purchasing & Inventory
• Labor scheduling and productivity tracking
• Integration with parts ordering systems
• CRM functions

Technologies: .NET, WinForms, DevExpress, Crystal Reports

Efforts: 24 man-months

A highly customized web CRM solution for a German GPS equipment provider that handles data collection during the complex sales process, supports dealer hierarchy and calculates commissions automatically

• Customer Relationship Management
• Multi-level marketing
• Flexible commission calculations
• Automated statistics
• Role-based hierarchal security

Technologies: Java, Struts, Hibernate, JSF, JFree, MySQL

Efforts: 12 man-months

An easy to use Web Based Field Service Management Software specifically designed for managing Scheduling, Customers, Jobs, Work Orders, Employees, Vendors, Estimates and Invoicing entirely via the Internet.

System features:

• Software as a service (SaaS) model
• Work order management
• Scheduling Optimization
• Customer Relationship Management
• Employee/Vendor Management
• Estimates/Billing/Invoicing/Accounting
• QuickBooks & Outlook Integration
• Online payments

Technologies: Java, Struts, Hibernate, JSF, JFree, MySQL

Efforts: 24 man-months

This e-commerce solution allows the market leading company to offer their products to the international customers via Internet.

System features:

• Content management system
• Rich product data entry capabilities
• Online order placement and payments
• Customer credit options
• Knowledge base
• Integration with the back-office

Technologies: C#, ASP.NET, JavaScript, MS SQL 2005

Efforts: 15 man-months

The system allows for effective management of customer relationships, internal resources and mortgage loans processing.

System features:

• Sales Leads management
• Pre-qualifications & Loan origination
• Corporate relationships
• Marketing campaigns
• Human resources and inventory management
• Tasks/requests management
• Business Intelligence and Reporting

Technologies: .NET 2.0, C#, ASP.NET, Ajax, MS SQL 2005

Efforts: 12 man-months