ETNA Trader Support
At ETNA Trader, we're committed to providing you the support you need to ensure your trading platform runs smoothly. Choose the support package that best fits your needs.
Basic
Support Package
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Complimentary with all ETNA Trader subscriptions
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Available 16 hours a day, 5 working days (3 AM – 7 PM EST)
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15-minute reaction time
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Essential support for daily operations
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Support provided via email
Premium
Support Package
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Includes all features of the Basic Support Package
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Available 24 hours a day , 7 days a week
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5-minute reaction time
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Personalized support for advanced business needs
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Support provided via email and a dedicated Slack channel
Best Option
